Maintenance of your thermal transfer or direct thermal printer is essential for the smooth running of your labeling operation. Mechanical equipment can sometimes break down no matter how reliable it is and if it is mission critical to you it could be a big headache! With no contract you could be waiting several days for an engineer and then the costs for repair can spiral. .....There is a better way......

A service contract for your printer from TSC Barcode Solutions Ltd will save you money in two ways: it means you don't have the spiraling repair costs and it also means you are up and running again as quickly as possible so you don't lose revenue from down time. Instead of having to deal with failures and disruption you can focus on your core business. An extra benefit is that with a contract you have a known cost to running your printer. With our contracts you get:

• A FREE printer health check at the start of your contract
• Immediate response for your level of cover
• Technical help desk hot line
• Unlimited call outs
• All replacement parts and labor are FREE*
• A lone printer if we cannot fix yours there and then.

Contract options available are:

• Four or eight hours on-site response
• Options and discounts for multiple sites and multiple printers
• Options for out-of-hours or shutdown period work
• Technical Helpdesk
• Return-to-base service
• Fixed-price, repair back-up

Maintenance from our highly-trained, professional engineers, whether preventative or remedial, reduces the cost of owning a Thermal transfer printer.

We provide maintenance cover the following makes of printer:

• Avery
• Sato
• Datamax
• Zebra
• Imaje
• TEC

*Apart from print heads and platen rollers which are consumable parts